Privacy Policy

Last updated: 20 July 2026

Veridaxons ("Veridaxons", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we handle personal data when you visit our website, contact us, or engage our services. We process personal data in accordance with the EU General Data Protection Regulation (the "GDPR") and the applicable data protection laws of the Republic of Bulgaria.

1. Who we are

For the purposes of applicable data protection law, Veridaxons is the data controller for personal data collected through this website and in the course of our client relationships. Our operating address is:

• Business Park Sofia, Building 11B, Floor 3, Mladost 4, 1766 Sofia, Bulgaria
• Email: contact@veridaxons.com

2. Scope of this policy

This policy applies to personal data we collect through the website at veridaxons.com, through direct communications (such as email and web forms), and in the course of providing services to our clients. It does not apply to third-party websites we may link to; those sites have their own privacy practices.

3. What data we collect

We collect only the data we need. Depending on how you interact with us, this may include:

• Contact details — such as your name, business email address, company name, and any information you choose to include in a message or brief.
• Enquiry details — the service you are interested in, budget range, and the goals you describe.
• Technical data — such as IP address, browser type, device information and general location, collected in server logs for security and reliability.
• Usage data — limited information about how the website is used, only where you have consented to non-essential cookies.
• Client data — information provided to us during an engagement, which may include personal data belonging to your customers. Where we process such data on your behalf, we act as a data processor and process it only on your documented instructions.

We do not intentionally collect special categories of personal data (such as data revealing health, religion or political opinions) through this website.

4. How we use your data

We use personal data to:

• respond to your enquiries and provide the information you request;
• provide, manage and improve our services;
• communicate with you about your project or account;
• operate, secure and maintain our website;
• comply with legal and regulatory obligations; and
• send you marketing communications where you have asked to receive them or where we are otherwise permitted to do so, and always with an easy way to opt out.

5. Legal bases for processing

Under the GDPR, we rely on the following legal bases:

• Consent — for non-essential cookies and optional marketing communications.
• Contract — to take steps at your request before entering into a contract and to perform a contract with you.
• Legitimate interests — to operate and secure our website, respond to enquiries and understand how our services are used, provided these interests are not overridden by your rights.
• Legal obligation — where processing is necessary to comply with the law.

6. Cookies and analytics

We use only strictly necessary cookies by default. We do not load advertising or non-essential analytics cookies without your consent. For full details of the cookies we use and how to manage them, please see our Cookie Policy.

7. Sharing and disclosure

We do not sell your personal data. We may share it with:

• Service providers — trusted vendors who help us operate our business (for example hosting, email and analytics providers), acting under contract and only as instructed.
• Professional advisers — such as lawyers and accountants, where necessary.
• Authorities — where required by law or to protect our legal rights.

Where we engage processors, we put appropriate contractual safeguards in place as required by Article 28 of the GDPR.

8. International transfers

We aim to keep personal data within the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure an adequate level of protection through appropriate safeguards such as an adequacy decision of the European Commission or the European Commission's Standard Contractual Clauses.

9. Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, including to satisfy any legal, accounting or reporting requirements. Enquiry data is retained for as long as needed to handle your request and for a reasonable period afterwards. Client data is retained for the duration of the engagement and as required by applicable law, after which it is deleted or anonymised.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. These include access controls, encryption in transit where appropriate, and staff confidentiality obligations. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

11. Your rights

Subject to applicable law, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request erasure of your data ("right to be forgotten");
• restrict or object to certain processing;
• request data portability;
• withdraw consent at any time, where processing is based on consent; and
• lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at contact@veridaxons.com. In Bulgaria, the supervisory authority is the Commission for Personal Data Protection (CPDP). You also have the right to complain to the supervisory authority in your country of residence.

12. Children's privacy

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last revised. We encourage you to review it periodically.

14. How to contact us

If you have any questions about this policy or how we handle your personal data, please contact us:

• Email: contact@veridaxons.com
• Post: Business Park Sofia, Building 11B, Floor 3, Mladost 4, 1766 Sofia, Bulgaria